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This privacy policy covers this website https://lemonzest.pt/ Here we make known to our Customers/Users the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the legislation for the protection of personal data in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
Our company and the brands managed by it respect the privacy of the Customer/User and process their personal data in accordance with the laws in force. The data will not be processed for any purposes other than those specified here and the company claims the right to update or modify the Privacy Policy at any time, namely, in order to adapt it to legislative changes.
WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?
WHAT IS PERSONAL DATA?
Personal Data is any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person. A person who can be identified directly or indirectly is considered identifiable, namely by reference to an identification number or to more specific elements of their physical, physiological, psychological, economic, cultural, or social identity.
B.d.Licious – Portugal, lda. only collects data that are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
FOR WHAT PURPOSES IS USER’S PERSONAL DATA COLLECTED
The data collected in the forms on the website https://lemonzest.pt/ are intended exclusively for processing requests for information and contact from Customers/Users, for sending satisfaction questionnaires, complaints management, answering information requests, managing personal preferences of the Customers/Users or to answer requests for information about the activities of the Lemon Zest as well as direct marketing through any of the available means of communication, namely data such as name, telephone number and email address and they will not be used for any purposes other than those mentioned. This information is not, under any circumstances, provided to third parties, it is only intended to better serve our Customers/Users and is exclusively used in the follow-up of contacts made with you.
When you submit your personal data through our website, you authorize the collection, use and disclosure of said data according to our Privacy Policy.
Browsing the website https://lemonzest.pt/ only involves collecting the internet protocol (“IP”) address. The domain server for the website https://lemonzest.pt/ registers and stores the information that is normally registered by definition by the server, that is, the IP through which the User had access to the Internet, the date and duration of access to the website, the internet address of the website that brought you directly to our website.
WHO HAS ACCESS TO THE USER’S PERSONAL DATA AND WHO IS RESPONSIBLE FOR DATA PROCESSING?
B.d.Licious – Portugal, lda. does not disclose any personal data of its Customers and Users to third parties, without their consent, except when required by law, and it is our responsibility to process the user’s personal data.
If the holder of the personal data needs to contact the data controller, he can do so by sending an email to geral@lemonzest.pt
WHERE IS USER DATA STORED?
The data of our Customers and Users are automatically stored on a secure server located in Portugal, in specific databases created for this purpose. These servers are protected and maintained to the highest security standards and to comply with applicable privacy laws. If you wish to be removed from our database, you may exercise this right by contacting us through the website or by email: geral@lemonzest.pt
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The period of time during which Personal Data are stored and kept varies according to the purpose for which they are used, the rule being, that they are kept only for the period necessary for each purpose. There are, however, legal obligations (e.g., tax) that may require the retention of Personal Data for a longer period of time and, in this case, the data will only be kept for the time necessary to comply with the legal obligation imposed.
The Personal Data collected is processed in strict compliance with the applicable legislation, being stored in specific databases created for this purpose. Such data are kept in a format that allows the identification of the Holders of Personal Data.
WHAT ARE THE CUSTOMER/USER’S RIGHTS?
As holders of personal data, Customers/Users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except when the data are essential for the provision of services and compliance with legal obligations) the right to oppose their use for commercial purposes, the right to withdraw their consent, and the right to data portability.
HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, DELETE, OPPOSE THE PROCESSING OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
To deal with matters related to the protection of Personal Data on the website https://lemonzest.pt/ you should contact B.d.Licious – Portugal, lda. using one of the following ways: E-mail to the following address: geral@lemonzest.pt
Address your letter to:
B.d.Licious – Portugal, lda.
Largo dos Trigueiros, n. 18, 3.º D
1100-611 Lisboa
CHANGES TO THE PRIVACY POLICY
It is the policy of B.d.Licious – Portugal, lda. to comply with the legal, regulatory, and normative provisions that govern privacy and the protection of Personal Data in all countries where it carries out its activity, without exception, so whenever necessary, B.d.Licious – Portugal, lda. holds the right to adjust the Privacy Policy in accordance with the legal requirements imposed, as well as to update it in accordance with changes introduced in the Processing of Users’ Personal Data.
HOW DO WE USE “COOKIES”?
This website uses technology widely known in the industry as “cookies”. A cookie is a unique text file that a website sends to your browser. Cookies allow the personalization of the information presented based on your browsing preferences. We use cookies to personalize content or to “remember” you when you register products or services. If you do not want us to install cookies on your browser, you must set it to reject cookies. Rejecting cookies will affect your ability to use some of the services on our website.